1: Shipping policy:
We give fast International express delivery worldwide which comes with an online tracking number and need a signature. Orders can be tracked through:
All of our order ships by EMS or USPS(USA). After we ship out your order, you will be receiving a tracking number and tracking method to your email, then you will be able to track the status of your order.
ALL country Shipping website:http://www.jordanheelsfrance.com/english-main.jsp United States : http://www.jordanheelsfrance.com Canada : http://www.jordanheelsfrance.comAustralia:http://www.jordanheelsfrance.com.au
UK: http://www.jordanheelsfrance.com France: http://www.jordanheelsfrance.com
Delivery Process
Shopping online can be an intimidating process for some or just plain confusing for others. If you have ever purchased anything online from a website that did not have a clear and simple delivery process, then you probably know the frustrations. Here at jordanshoeswebshop.com we appreciate your business and we want you to understand our shipping process prior to placing an order so you can know when to expect your parcel. Below is the exact step for step process www.cheapnikeheel.com Staff takes when processing your order.
Pending -Once you have made a payment with with Credit card, your order is placed in Pending Status. Someone from jordanshoeswebshop.com will review your order and verify that your credit card info is valid and that the shipping address you provided matches the address that the credit card statements are sent to. Once your order has been verified by someone at www.cheapnikeheel.com , your order will be elevated to the next status. This process takes 1-2 business days.
Processing -Your order has now been approved and we will now attempt to ship out your order. This process can take 1-2 business days to complete shipping out and u will get one tracking number. Shipping must take up to 5-7 business days to arrive. If you are located in the United States you can track packageatwww.usps.com . If you are located elsewhere, You can track your package atwww.ems.com.cn/english-main.jsp .
Exchange and Refund policies
Acceptable reasons for exchange are following: We ship an incorrect item(s) from what you order. The product(s) is/are defected. We will credit you with a $20 dollars shipping fee for you along with your new item.
The product(s) is/are in incorrect size; In this case, if we receive the items back and the size is correct, we will ship the same item back to you and require addition shipping fee. Otherwise,
We will credit you with a $20 dollars shipping fee for you along with your new item. Please not that you will have to ship back your items to our warehouse in China.
2.Return Policy :
When u got the orders, please inspect the order and notify jordanshoeswebshop.com of any defects within 72 hours , pls contact us: jordanfly66@gmail.com !
Defects : If you feel you have a defective product, please call us and a pre-paid shipping label will be sent to you for the return. Once we have received the product and it is determined to be a manufacturer's defect, we will either exchange your product or refund your credit card. If no manufacturing defect is found, the product will be returned to the customer and the credit card will be charged for return shipping.
Exchanges: For items exchanged for another size, color or style, the customer is responsible for return shipping costs (from you to us). We will pay the first reshipping charges (from us to you). Shipping charges for additional exchanges (both ways) will be the customer's responsibility.
Returns. For items returned for refund (for any reason other than manufacturer's defect), the customer is responsible for return shipping costs.
Please do not use the "shelf box" (the innermost shoe box) alone to ship your items back. Please pack the shelf box in a separate shipping box. Any returns received in the shelf box will be charged a $5.00 re-boxing fee. pls email at the address: jordanfly66@gmail.com .
airjordans.com reserves the right to inspect returned items to determine if the product has been worn, used or altered. If returned footwear is not in resellable condition, a shipping fee will be charged to customer credit card and footwear will be returned to customer. Purchaser pays shipping charges to return products to jordanshoeswebshop.com and a shipping charge will be added to all exchanges. Refunds will be issued to the credit card on file immediately upon arrival of returned item.
